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Scales of Justice
 

INTRODUCTION


Although these materials focus on the employee who has suffered a work-related injury, because of the overlapping, and sometimes inconsistent, requirements of these regulations, it is best to try to accommodate all employees who are sick or injured, rather than having separate policies for work-related versus non-work-related injuries/illnesses. Remember, the work or non-work status of the injury or disability has no bearing upon the employer's obligations under either the ADA or FMLA.

The employee's eligibility for the protections of the FMLA and the ADA are governed entirely by whether the employee's injury or medical condition brings the employee within the coverage of the acts.

OVERVIEW OF THE MINNESOTA WORKERS' COMPENSATION ACT


A. Benefits Available to the Injured Employee

Minnesota Statutes Chapter 176 contains the Minnesota Workers' Compensation Act, which allows employees to receive compensation for injuries or occupational diseases which arise out of and in the course of employment.


Minnesota Statutes § 176.011, subd. 16 defines "personal injury" in relevant part as follows:

  • [I]njury arising out of and in the course of employment and includes personal injury caused by occupational disease; but does not cover an employee except while engaged in, on, or about the premises where the employee's services require the employee's presence as a part of that service at the time of the injury and during the hours of that service. . . .

Minn. Stat. § 176.011, subd. 16 (2003).

Minnesota Statutes § 176.011, subd. 15 defines "occupational disease" as follows:

  • [A] disease arising out of and in the course of employment peculiar to the occupation in which the employee is engaged and due to causes in excess of the hazards ordinary of employment and shall include undulant fever. Ordinary diseases of life to which the general public is equally exposed outside of employment are not compensable, except where the disease follows as an incident of an occupational disease, or where the exposure peculiar to the occupation makes the disease an occupational disease hazard. A disease arises out of the employment only if there be a direct causal connection between the conditions under which the work is performed and occasioned by the nature of the employment. An employer is not liable for compensation for any occupational disease which cannot be traced to the employment as a direct and proximate cause and is not recognized as a hazard characteristic of and peculiar to the trade, occupation, process, or employment or which results from a hazard to which the worker would have been equally exposed outside of the employment.

Minn. Stat. § 176.011, subd. 15 (2003).

1. Causal Relationship

The operative concept for determining the causal relationship of work activities to an injury or condition is "substantial contributing cause."
The injury or condition is compensable if an employee's work activities substantially contribute to:
    • Cause
    • Aggravate
    • Accelerate


Examples:

  • Cause: An employee falls off a ladder at work, fracturing his ankle – the work activities substantially contributed to cause the fractured ankle, which is compensable as a work injury.

  • Aggravate: An employee has had a previous meniscectomy to the right knee, due to an old sports injury. When working as a nursing assistant, the employee turns to lift a patient, causing pain in the right knee. The work activities substantially contributed to aggravate the employee's pre-existing right knee condition. Whether the injury is permanent or temporary typically becomes the issue (see discussion below).

  • Accelerate: An employee has multi-level degenerative disc disease, with a bulging disc at L4-5, which is documented by x-rays before she began work for employer. During the 10 years of working as an assembly line worker for employer, employee performed repeated twisting and turning movements on the line. Over time, employee's back became more symptomatic and an MRI reveals a herniation at L4-5. Although the changes and beginning of the herniation are documented prior to employment, it is likely the employee will be able to establish an acceleration or aggravation injury.


2. Benefits Available

The scope of each benefit may be dependent on the employee's date of injury.

a. Temporary Total Disability
Temporary total disability is compensation paid at 2/3 of the employee's average weekly wage in most circumstances when the employee is unable to work due to the effects of the work injury.

b. Temporary Partial Disability
Temporary partial disability is compensation paid while the employee is working at a wage loss or reduced wage. The compensation is paid at a rate of 2/3 of the difference between the employee's pre-injury wage and post-injury wage.

c. Permanent Total Disability
Permanent total disability is defined as an injury "which totally and permanently incapacitates the employee from working at an occupation which brings the employee an income." Minn. Stat. § 176.101, subd. 5(2) (2003).

For post-October 1, 1995 dates of injury, an employee also must meet one of the permanent partial disability thresholds:

  • at least 17% permanent partial disability (PPD) rating of the whole body;
  • at least 15% PPD rating of the whole body and was at least 50 years old at the time of injury; or
  • at least 13% PPD rating of the whole body, was at least 55 years old at the time of injury, and has not completed grade 12 or obtained a GED certificate.

Minn. Stat. § 176.101, subd. 5(2) (2003).

Presently, these thresholds are not required to be established using only permanent partial disability due to a work injury or condition. Therefore, in one often-cited example, a woman who had a non-work related hysterectomy met the permanent total disability threshold for permanent partial disability.

To be totally and permanently incapacitated the employee's physical disability combined with one of the thresholds above must not allow the employee to secure anything other than "sporadic employment resulting in insubstantial income." Minn. Stat. § 176.101, subd. 5 (2003).

In evaluating permanent total disability, other factors which may affect the determination include the employee's age, education, training and experience, as well as level of physical ability. Id.

Permanent total disability also may result when an injury causes the employee to lose sight of both eyes, lose both arms at the shoulder, lose both legs so close to the hips that prostheses cannot be used, sustain complete and permanent paralysis, or lose all of his or her mental faculties. Minn. Stat. § 176.101, subd. 5(1).

d. Permanent Partial Disability
Permanent partial disability benefits compensate the employee for functional loss or impairment due to a work injury. The PPD schedules are set forth in Minnesota Rules 5223.0010 through 5223.0650.

A PPD opinion must be provided when it is ascertainable but no later than the date of maximum medical improvement. Minn. Rule. 5221.0410, subp. 4.

e. Medical Benefits
An employee is entitled to payment of medical treatment which is reasonable and necessary to treat the work injury. An attempt was made to help define what is reasonable treatment by creation of the Treatment Parameters.

f. Rehabilitation Benefits

If an employee needs assistance in returning to work, or in finding new employment, or in obtaining retraining for a different occupation, rehabilitation benefits may be provided. These benefits are provided with the assistance of a Qualified Rehabilitation Consultant (QRC).

"Rehabilitation is intended to restore the injured employee so the employee may return to a job related to the employee's former employment or to a job in another work area which produces an economic status as close as possible to that the employee would have enjoyed without disability. Rehabilitation to a job with a higher economic status than would have occurred without disability is permitted if it can be demonstrated that this rehabilitation is necessary to increase the likelihood of reemployment. Economic status is to be measured not only by opportunity for immediate income but also by opportunity for future income." Minn. Stat. § 176.102, subd. 1(b).

Factors used to determine appropriate rehabilitation include the employee's former employment, and the employee's age, education, previous work history/experience, interest and skills. Minn. Rule 5220.0100, Subp. 34.

B. Return to Work Issues

1. MMI: Maximum Medical Improvement


Minnesota Statutes defines Maximum Medical Improvement (MMI): the date after which no further significant recovery from or significant lasting improvement to a personal injury can reasonably be anticipated, based upon reasonable medical probability. Minn. Stat. § 176.011, subd. 25. For dates of injury after October 1, 1995, this determination is to be made regardless of the employee's subjective complaints of pain. Id.

a. Factors to Use in Determining MMI
Minnesota Rule 5221.0410, subp. 3(A) provides various factors to consider in making a determination of MMI. The following factors are suggestive that MMI has been reached:

  • there has been no significant lasting improvement in the employee's condition, and significant recovery or lasting improvement is unlikely, even if there is ongoing treatment;
  • all diagnostic evaluations and treatment options that may reasonably be expected to improve or stabilize the employee's condition have been exhausted, or declined by the employee;
  • any further treatment is primarily for the purpose of maintaining the employee's current condition or is considered palliative in nature; and
  • any further treatment is primarily for the purpose of temporarily or intermittently relieving symptoms.


The Rules, in Minn. Rule 5221.0410, subp. 3(A)(2), also provide guidance on when MMI has not been reached, by the presence of the following factors:
  • the employee's condition is significantly improving or likely to significantly improve, with or without additional treatment;
  • there are diagnostic evaluations that could be performed that have a reasonable probability of changing or adding to the treatment plan leading to significant improvement; or
  • there are treatment options that have not been applied that may reasonably be expected to significantly improve the employee's condition.

There are exceptions to the application and evaluation of these factors, however, they provide general guidance in making the factual determination of MMI.

b. Health Care Provider Report Form
A Health Care Provider Report Form should be used when issuing an MMI or PPD opinion. The form also must be provided to the employer, insurer or commissioner of labor and industry, within 10 days of their request for the same. Minn. Rule 5221.0410, subp. 2. A narrative report providing the same information also is accepted, however.

c. Facilitating the Return to Work
Once the employee has reached MMI and has received final restrictions governing his or her return to work, the employer must determine whether it can return the employee to his or her former employment position or suitable alternative employment.

  • Pre-10/1/95 Injuries: An employer who fails to offer suitable employment within 90 days after service of the MMI report on the employee may be required to pay permanent partial disability at a substantially higher rate.

  • Post-10/1/95 Injuries: The two-tiered permanent partial disability system has been eliminated. It has been "replaced" with a statutory provision (Minn. Stat. § 176.82, subd. 2) which exposes an employer to civil action and penalties for failing to offer suitable employment if the employer has a position which could reasonably be made available to the employee. The employer may be liable for one year's wages, up to a maximum of $15,000.

  • Light Duty Work: The employer can offer an injured employee work within his or her restrictions during the healing period. If the employee unreasonably rejects an offer of such work, workers' compensation benefits may be suspended.

    However, an employee is not required to accept light-duty work if disabled due to a condition which would qualify the employee for unpaid leave under the FMLA. If the employee qualifies for FMLA leave, the employer will not be able to terminate the employee for absenteeism or take any other actions prohibited by the FMLA until the employee's entitlement to FMLA leave has been exhausted.


FMLA (Family and Medical Leave Act) BASICS
Eligible employees under the FMLA are entitled to take unpaid leave in connection with the birth of a child or the placement of an adopted or foster child, to care for a child, spouse or parent experiencing a serious health condition, or because the employee's own serious health condition renders him or her unable to perform the job's duties. The employer is required to post notices to workers regarding their rights under the FMLA, to provide FMLA information in a written handbook or similar document, and to give notice of the specific obligations of an employee when an FMLA leave begins. If an employee suffers from a "serious health condition", the FMLA provides various rights to that employee in terms of returning to work and accommodation in addition to leave requirements.

The FMLA does not preempt, modify or affect the Americans With Disabilities Act (ADA), the Civil Rights Act, ERISA, or the Internal Revenue Code (including continuation requirements under the Consolidated Omnibus Budget Reconciliation Act (COBRA)). In addition, the FMLA does not preempt, modify, or affect state leave laws that provide benefits in excess of those established under the FMLA. Thus, the employer must satisfy the more liberal of the state and federal requirements.

A. Who is Covered by the FMLA?

Covered Employers:
The Family and Medical Leave Act (FMLA) covers any employer in any industry or activity affecting commerce who employs 50 or more employees for each working day during each of 20 or more calendar work weeks in the current or preceding calendar year.

Covered Employees: To be eligible for leave under the FMLA, a person must:
  1. have been employed by the employer for at least 12 months on the date on which the FMLA leave is to commence;

  2. have worked with the employer for at least 1,250 hours during the previous 12-month period; and

  3. be employed at a work site where 50 or more employees are employed. However, an employee will be covered even if there are less than 50 employees at a particular work site if the same employer has 50 or more employees within a 75-mile radius of the work site of the requesting employee.

29 USC § 2611(2)(B).

B. What is a "Serious Health Condition" ?

For purposes of the FMLA, a "serious health condition" means an illness, injury, impairment or physical or mental condition that involves:
  1. Any period of incapacity or treatment in connection with, or consequent to, inpatient care (i.e., an overnight stay) in a hospital, hospice, or residential medical care facility;

  2. Any period of incapacity requiring absence from work, school, or other regular daily activities, of more than three calendar days, that also involves continuing treatment by (or under the supervision of) a health care provider; or

  3. Continuing treatment by (or under the supervision of) a health care provider for a chronic or long-term health condition that is incurable or so serious that, if not treated, would likely result in a period of incapacity of more than three calendar days, or for prenatal care.

29 CFR § 825.114(a).

As relates to employees who have suffered work-related injuries, "continuing treatment by a health care provider" means:
  1. The employee is treated two or more times for the injury or illness by a health care provider;

  2. The employee is treated for the injury or illness two or more times by a provider of health care services under orders of, or on referral by, a health care provider, or is treated for the injury or illness by a health care provider on at least one occasion which results in a regiment of continuing treatment under the supervision of the health care provider to resolve the health condition; or

  3. The employee is under the continuing supervision of, but not necessarily being actively treated by, a health care provider due to a serious long-term or chronic condition or disability which cannot be cured.

29 CFR § 825.114.

C. Leave Issues

Leave available:
An employer must provide an eligible employee up to 12 work weeks of leave during any 12-month period if the employee is unable to perform the functions of his or her employment position because of a serious health condition. 29 USC § 2612(a)(1)(D).

The employee is not required to expressly assert rights under the FMLA, or even mention the FMLA, but only state that leave is needed. The employer is left with the responsibility of determining if the leave should be designated as FMLA leave, and then give the employee the appropriate notice.

Performing the job functions: An employee is "unable to perform the functions of the position" where the health care provider finds that the employee is unable to work at all or is unable to perform any of the essential functions of the employee's position within the meaning of the ADA.

In order to qualify the employee for leave under the FMLA, the health care provider may be required to certify that the employee is unable to perform the functions of the employment position and the medical necessity for such leave. 29 USC § 2613. If the employer disagrees with the certification provided by the employee, a second opinion may be obtained at the employer's expense. 29 USC § 2613(c)(1). If the second opinion is inconsistent with the first opinion, the employer may obtain a third opinion (at its expense), but is then bound by the third opinion. 29 USC § 2614(d)(2).

Notice:

Employee's Obligations: The employee is responsible for giving notice to the employer that leave is required. Where the need for leave is foreseeable, the employee is required to give the employer 30 days' notice before the date the leave is to begin. If that is not possible, notice is required as soon as practicable.

Employer's Obligations: When leave is requested, the employer should notify the employee:
  1. That the employer is treating the leave as FMLA leave and that the leave taken will be credited against the employee's FMLA leave entitlement for the 12-month period.

  2. That the employee is, or is not, required to utilize paid leave for that portion of the FMLA leave to which it would be applicable and the amount of paid leave available before the employee will revert to unpaid leave under the FMLA.

  3. Whether the employee is deemed to be a "key employee", such that the employer will be unable to keep the employee's position available until the FMLA leave is concluded, and that there are potential consequences with respect to reinstatement and maintenance of health benefits, if the employer should determine that substantial and grievous economic injury to the employer's operations will result if the employee is reinstated from FMLA leave. (If it is not possible to do this at the time leave is requested, or at the time that the leave begins, such notice must be given as soon as the determination has been made and must be served on the employee either in person or by certified mail. The notice must also provide the employee a reasonable time within which to return to work if the employee wishes to do so.)


Compensation: FMLA leave is unpaid, however, the employee can elect or the employer can require the employee to substitute accrued paid vacation leave, personal leave, or medical or sick leave for any part of the employee's family or medical leave. If the paid leave is less than 12 work weeks, the additional weeks necessary to amount to 12 weeks can be provided without pay.

Benefits: An employer is required to maintain all benefits which the employee would otherwise have enjoyed during the period of FMLA leave. When an employee elects, or the employer requires, paid leave to be substituted for FMLA leave, the employer may not recover its share of health insurance premiums for any period of FMLA leave covered by paid leave.

If the employee does not accept reinstatement at the conclusion of the FMLA leave, the employer is permitted to recover the cost of those benefits, unless the employee does not return due to the continuation, recurrence, or onset of a serious health condition which would entitle the employee to leave under FMLA, or other circumstances beyond the employee's control.

Simultaneous receipt of Workers' Compensation benefits: If the employee is receiving temporary total disability benefits while the employee is off work, the employer can elect to count the absence from work against the employee's entitlement to leave under the FMLA.

However, in order to count the periods of temporary total disability against the available FMLA leave, the employer must inform the employee that it intends to do so in accordance with the terms of the FMLA.

D. Return to Work Issues

Certification of fitness:
Before returning an injured employee to work, an employer may require a certificate from a healthcare provider which indicates that the employee is capable of returning to work. 29 USC § 2614(a)(4), 29 CFR § 825.310(a). The requirement of certification to return to work should be evenly applied to all employees returning to work after an injury.

Return to same or comparable job: Unless the employee is a key employee and the employer can establish that grievous injury would occur if the key employee is reinstated at the conclusion of the FMLA leave, the employer must return the employee to the same position which the employee held at the commencement of the FMLA leave, or a comparable position in terms of salary, benefits, seniority, etc., at the conclusion of the FMLA leave.

Failure to return the employee to the same or a comparable job can subject the employer to payment of any wages, salary, employment benefits, or other compensation denied or lost to the employee by reasons of the violation or, if such salary and benefits have not been denied, actual monetary loss is sustained by the employee as a direct result of the violation up to a sum equal to 12 weeks of wages of salary for the employee, plus interest. Also, unless the employer can show that its violation was committed in good faith, the employee's damage amounts, including interest, will be doubled.

Light Duty: An employee on FMLA leave may be offered a light duty assignment, but is not required to accept it.

Transitional Work: The employer can offer an injured employee work within his or her physical or scheduling restrictions during the healing period, especially if intermittent leave will be required to accommodate ongoing medical treatment. If the employee unreasonably rejects an offer of such work, workers' compensation benefits may be suspended. However, as noted above, an employee is not required to accept light-duty work if disabled due to a condition which would qualify the employee for work under the FMLA.

The employer need not affirmatively offer unpaid leave under the FMLA. If an employee requests leave rather than accepting a return to limited duty employment, the employer will have to determine whether the employee qualifies for FMLA leave and, if so, will not be able to terminate the employee for absenteeism or take any other actions prohibited by the FMLA until the employee's entitlement to FMLA leave has been exhausted.

Benefits: As noted above, if the employee does not accept reinstatement at the conclusion of the FMLA leave, the employer is permitted to recover the cost of those benefits, unless the employee does not return due to the continuation, recurrence, or onset of a serious health condition which would entitle the employee to leave under FMLA, or other circumstances beyond the employee's control. An employee who returns to work for at least 30 continuous days is considered to have "returned" to work.

Economic Layoff: If the employee would have been laid off as part of a general economic layoff during a period of FMLA leave, the employee is not entitled to reinstatement to a former or comparable position, however, the employer will be required to show that the employee would not otherwise have been employed if leave had not been taken.

Maximum Medical Improvement: If the employee has elected FMLA leave for a work-related injury, the employee, upon reaching MMI, must be offered the opportunity to return to his or her former position or another available employment position with equivalent pay and benefits. An employer can refuse to re-employ a "key employee" (as defined by the FMLA), if it would impose an undue hardship on the employer to keep the position available, but the employer must notify the key employee of this determination as soon as it is made.

ADA (Americans With Disabilities Act) BASICS


An employee may have a claim under the Americans with Disabilities Act (ADA) if the employee can demonstrate that he or she has a qualifying disability under the ADA, and that the employer has failed to reasonably accommodate the employee's disability. Generally, no employer or organization subject to the ADA may discriminate against a qualified individual with a disability, because of the disability, in regard to job application procedures, the hiring, advancement, or discharge of employees, employee compensation, job training, and other terms, conditions, and privileges of employment. 42 USC § 12112(a).

"Discriminate" under the ADA is defined as:
  • Limiting, segregating, or classifying a job applicant or employee in a way that adversely affects the opportunities or status of such applicant or employee because of his or her disability.

  • Participating in a contractual or other arrangement or relationship that has the effect of subjecting an employee with a disability to the discrimination prohibited by the ADA. This includes a relationship with an employment referral agency, labor union, or organization providing fringe benefits to an employee or the employer, or any organization providing training or apprenticeship programs.

  • Creating and utilizing standards, criteria or methods of administration that have the effect of discrimination on the basis of disability or that perpetuate the discrimination of others who are subject to common administrative control.

  • Failing to create reasonable accommodations to physically or mentally limited employees to enable them to perform job duties unless such accommodation would impose an undue hardship on the operation of the business of the employer.

  • Denying employment opportunities to a job applicant who is an otherwise qualified individual with a disability, if such denial is based on the need of the employer to make reasonable accommodation to the physical or mental impairments of the employee or applicant.

  • Using qualification standards, employment tests or other selection criteria that screen out or tend to screen out an individual with a disability or a class of individuals with disabilities unless the standards, test or other selection criteria, as used by the employer, is shown to be job-related for the position in question and is consistent with business necessity.

  • Failing to select and administer tests concerning employment in the most effective manner to ensure that a job applicant or employee who has a disability that impairs sensory, manual, or speaking skills, such tests results accurately reflect the skills, aptitude, or whatever other factor of such applicant or employee that such test purports to measure, rather than reflecting the impaired sensory, manual, or speaking skills of such employee or applicant. 42 USC § 12112(b)(1-7).


PRACTICAL POINTER
The employer is required to post notices in conspicuous places on its premises describing the applicable provisions of the ADA, including the obligation to provide reasonable accommodation. 42 USC § 12115; EEOC Technical Assistance Manual at III-8.


A. Who is Covered by the ADA?

Employer:
Compliance with the ADA is required of all employers with 15 or more employees for each working day of 20 or more calendar weeks in the current or preceding calendar year. 42 USC § 12111(5)(A).

Exempt organizations: The United States, corporations wholly owned by the United States government, Indian tribes, and 501(c) tax-exempt private membership clubs are expressly excluded from compliance with the ADA's requirements for employers. 42 USC § 12111(5)(B).

"Qualified individual with a disability": This term is defined to mean an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the employment position that such individual holds or desires. 42 USC § 12111(8).

"Essential functions" means the fundamental job duties of the employment position the individual with a disability holds or desires. The term "essential functions" does not include the marginal functions of the position. 29 C.F.R. § 1630.2(n).

PRACTICAL POINTER:
In determining "essential functions" of the job, consideration will be given to the employer's judgment as to what functions of a job are essential, and if an employer has prepared a written description before advertising or interviewing applicants for the job, this description shall be considered evidence of the essential functions of the job.


B. What is a "Disability"?

"Disability"
is:
  1. a physical or mental impairment that substantially limits one or more of the major life activities of such individual;
  2. a record of such an impairment; or
  3. being regarded as having such an impairment. 42 USC § 12102(2).


"Disability" is not:

  • homosexuality, bisexuality, transvestism, transsexualism, pedophilia, exhibitionism, voyeurism, gender identity disorders not resulting from physical impairments, other sexual impairment disorders, compulsive gambling, kleptomania, pyromania, the current illegal use of drugs, and psychoactive substance use disorder resulting from current illegal use of drugs. 42 USC §§ 12210, 12211.


"Physical impairment" is any physiological disorder or condition, cosmetic disfigurement, or anatomical loss affecting one or more of the following body systems: neurological, musculoskeletal, special sense organs, respiratory (including speech organs), cardiovascular, reproductive, digestive, genito-urinary, hemic and lymphatic, skin and endocrine. 29 C.F.R. § 1630.2(h)(1).

"Mental impairment" is any mental or psychological disorder, such as mental retardation, organic brain syndrome, emotional or mental illness, and specific learning disabilities. 29 C.F.R. § 1630.2(h)(2).

"Substantially limits" means:
  1. unable to perform a major life activity that the average person in the general population can perform;

  2. significantly restricted as to the condition, manner or duration under which an individual can perform a particular major life activity as compared to the condition, manner, or duration under which the average person in the general population can perform that same major life activity. 29 C.F.R. § 1630.2(j).


"Major life activity" is a function such as caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, and working. 29 C.F.R. § 1630.2(l).

With respect to the major life activity of working, the term "substantially limits" means:
  • significantly restricted in the ability to perform either a class of jobs or a broad range of jobs in various classes as compared to the average person having comparable training, skills and abilities. The inability to perform a single, particular job does not constitute a substantial limitation in the major life activity of working. 29 C.F.R. § 1630.2(j).


Duration of disability: "[T]emporary, non-chronic impairments of short duration, with little or no long term or permanent impact are usually not disabilities. Such impairments may include, but are not limited to, broken limbs, sprained joints, concussions, appendicitis, and influenza." Interpretive Guidance to 29 C.F.R. § 1630.2(j) .

C. What is "Reasonable Accommodation"?

"Reasonable Accommodation"
means:
  1. Modifications or adjustments to a job application process that enables a qualified applicant with a disability to be considered for the position such qualified applicant desires; or

  2. Modifications or adjustments to the work environment, or to the manner or circumstances under which the position held or desired is customarily performed, that enables a qualified individual with a disability to perform the essential functions of that position; or

  3. Modifications or adjustments that enable a covered entity's employees with a disability to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities. 29 C.F.R. § 1630.2(o).


"Reasonable Accommodation" may include, but is not limited to:
  1. Making existing facilities used by employees readily accessible to and usable by individuals with disabilities; and

  2. Job restructuring; part-time or modified work schedules; reassignment to a vacant position; acquisition or modifications of equipment or devices; appropriate adjustment or modifications of examinations, training materials, or policies; the provision of qualified readers or interpreters; and other similar accommodations for individuals with disabilities. 29 C.F.R. § 1630.2(o).


Known Disabilities: Generally, it is the responsibility of the individual with a disability to inform the employer than an accommodation is needed. Interpretive Guidance to 29 C.F.R. 1630.9. Employers are obligated to make reasonable accommodation only to physical or mental limitations resulting from the disability of a qualified individual that is known to the employer. An employer is not expected to accommodate disabilities of which it is unaware. If the employee has a known disability and is having difficulty performing his or her job, an employer may inquire whether the employee is in need of a reasonable accommodation, even absent a request by the employee. Interpretive Guidance to 29 C.F.R. 1630.9.

When the need for an accommodation is not obvious, an employer, before providing reasonable accommodation, may require that the individual with a disability provide documentation of the need for accommodation (e.g. documentation from doctor, rehabilitation counselor, or other professional with knowledge of the person's functional limitations). Interpretive Guidance to 29 C.F.R. 1630.9; EEOC Technical Assistance Manual at III-8.

Acceptance of Accommodation: An employee is not required to accept an accommodation. However, if the employee rejects a reasonable accommodation and, as a result, cannot perform essential functions of the job, the employee is no longer a qualified individual with a disability. 29 C.F.R. § 1630.9(d).

The employee with a disability must be able to perform the essential functions of the job. The term essential functions means the fundamental job duties of the employment position the individual with a disability holds or desires. The term "essential functions" does not include the marginal functions of the position.

A job function may be essential if:
  1. the reason the job exists is to perform this specific function;
  2. because of the limited number of employees available among whom the performance of that job function can be distributed; and/or
  3. the function is highly specialized so that the incumbent in the position is hired for his or her expertise or ability to perform the particular function.


Evidence of whether particular function is essential includes, but is not limited to:
  1. the employer's judgment;
  2. written job descriptions prepared before advertising or interviewing applicants for a job;
  3. the amount of time spent on the job performing that function;
  4. the consequences of not requiring the incumbent to perform the function;
  5. the terms of a collective bargaining agreement;
  6. the work experience of past incumbents in the job; and/or
  7. the current work experience of incumbents in similar jobs.

29 C.F.R. § 1630.2(n)(1-2).

D. The Reasonable Accommodation Process: Step-by-Step

The Interpretive Guidelines to the ADA Rules provide the following suggestions for working through the "reasonable accommodation" process:
  1. Analyze the job involved and identify essential functions of the job.

  2. Consult with qualified employee to determine the precise job-related physical or mental limitations imposed by the employee's disability. Identify the barriers to job performance and assess how these barriers could be overcome with an accommodation.

    • A medical examination, if not previously conducted, may be appropriate to determine if the employee has a disability covered by the ADA and is entitled to an accommodation, and, if so, to assist in identifying a reasonable accommodation.

    • Review definition of disability to confirm that employee has a disability as defined by ADA before proceeding further with the reasonable accommodation process. Any doubts or questions at this stage should be discussed with medical professionals and/or legal counsel.


  3. Consult with qualified employee to identify potential accommodations and assess how effective each accommodation would be in enabling the employee to perform essential job functions. (If a collective bargaining agreement applies, invite the union to the consultation.) If accommodations cannot be identified in this consultation, seek technical assistance from the EEOC, State or local rehabilitation agencies, or disability constituent organizations. If there is a question about whether a product or technology exists to assist an employee to perform his or her job, outside resources should be consulted. Denial of a request for reasonable accommodation without calling such organizations may be used as evidence of an employer's lack of good faith in the accommodation process.

  4. After identifying accommodations, if more than one, consider employee's preferred accommodation, and select and implement accommodation that is most appropriate for both the employee and the employer. If more than one accommodation would be effective, employee's preference should be given first consideration. However, the employer is free to choose among effective accommodations and may choose one that is less expensive or easier to provide.


E. When does "Reasonable Accommodation" Become "Undue Hardship"?

"Undue hardship"
occurs when the reasonable accommodation causes significant difficulty or expense by the employer, when considered in light of the following factors:
  1. The nature and net cost of the accommodation needed under this part, taking into consideration the availability of tax credits and deductions, and/or outside funding;
  2. The overall financial resources of the facility or facilities involved in the provision of the reasonable accommodation, the number of persons employed at such facility, and the effect on expenses and resources;
  3. The overall financial resources of the covered entity, the overall size of the business of the covered entity with respect to the number of its employees, and the number, type and location of its facilities;
  4. The type and operation or operations of the covered entity, including the composition, structure and functions of the workforce of such entity, and the geographic separateness and administrative or fiscal relationship of the facility or facilities in question to the covered entity; and
  5. The impact of the accommodation upon the operation of the facility, including the impact on the ability of other employees to perform their duties and the impact on the facility's ability to conduct business. 29 C.F.R. § 1630.2(p).

If an employer finds that cost of an accommodation would impose an undue hardship and no funding is available from another source, an employee should be offered the option of paying for the portion of cost that constitutes an undue hardship, or of providing the accommodation. Interpretive Guidance to 29 C.F.R. § 1630.2(p).

MENTAL DISABILITIES UNDER THE ADA


EEOC data shows that approximately 13% of the claims filed under the ADA are based on mental disabilities. These disabilities range from depression to schizophrenia, and various other psychiatric impairments. Although the general guidelines detailed in the previous section also apply to mental disabilities, this section will define further what is a mental disability.

A. Mental Disabilities Defined

  1. Mental Impairment

    A mental impairment is any mental or psychological disorder, such as mental retardation, organic brain syndrome, emotional or mental illness, and specific learning disabilities. 29 CFR § 1630.2(h)(2) . Emotional or mental illness includes major depression, bipolar disorder, anxiety disorders (which include panic disorder, obsessive compulsive disorder, and post-traumatic stress disorder), schizophrenia, and personality disorders. EEOC Enforcement Guidelines on the Americans with Disabilities Act and Psychiatric Disabilities ("EEOC Guidelines"), p. 5.

  2. "That Substantially Limits a Major Life Activity"

    The same definitions apply to mental disabilities as to others, but a mental disability may affect a person's life activities different than another disability would. For example, a mental disability is more likely to affect a person's ability to:
      • Learn
      • Think
      • Concentrate
      • Speak
      • Work
      • Interact with others
      • Care for oneself
      • Sleep
      • Perform manual tasks.


    EEOC Guidelines, p. 7. Similar to other conditions, mental conditions that are temporary or shortlived, with no permanent effects on the employee, will not qualify as disabilities under the ADA.

    Medications: If an employee needs medications to control his or her behavior, and would be considered "substantially limited" while off medications, but controlled while on medications, the employee may qualify for ADA protection. The EEOC may find a mental disability if the disability substantially limits a major life activity when not controlled by medications.

  3. "Interaction With Others" as a Major Life Activity

    The ADA identifies "interacting with others" as a potential major life activity which may be substantially limited by a mental disability. This is not necessarily in reference to the employee who is not well-liked by others, or has difficulty getting along in the workplace. An employee must show that his or her mental impairment results in a significant restriction as compared with the normal population with interacting with others, which may be correlated to failing to communicate when necessary, or a consistently hostile attitude. EEOC Guidelines, p. 12.

    A Minnesota case addressed this issue when the employee claimed that his mental disabilities of depression and schizoid personality disorder made it difficult to interact with others. The employee was fired for violating the employer's policies, after various confrontations with co-employees. The federal court denied the employee's claims, because the employee failed to establish that he was substantially limited in his ability to interact with others. Breiland v. Advance Circuits, Ins., D. Minn. 9/16/97.


B. What is not a Mental Impairment?

The ADA specifically excludes conditions related to illegal drug use, various sexual behavior disorders, compulsive gambling, kleptomania, and pyromania, among others. EEOC Guidelines, p. 5, f.n. 8.

REASONABLE ACCOMMODATIONS AND MENTAL DISABILITIES


A. Requesting the Reasonable Accommodation

Employee must request: The onus is on the employee to request the reasonable accommodation; however, the request need not be in writing. One of the examples in the EEOC Guidelines in which the employer would be deemed to be put on notice is when an employee asks for time off because he is "depressed and stressed". The EEOC Guidelines indicate that in this situation the employee has sufficiently communicated a request for a change at work related to a medical condition, since "depressed and stressed" could be "plain English" for a medical condition.

Documentation to support: If the medical condition or need for accommodation is not obvious, however, the employer has the right to ask for documentation to support the employee's request. EEOC Guidelines, p. 21. The documentation may be required to show that the employee has a covered disability under the ADA. EEOC Guidelines, p. 24. Using the example above, if an employee requests time off because he is "depressed and stressed", the employer may reasonably request documentation to show that the employee has a covered disability and functional limitations covered under the ADA. EEOC Guidelines, p. 24.

B. Reasonable Accommodations for Mental Disabilities

What is a "reasonable accommodation" will vary on the situation presented by the employee's mental disability. The accommodation may be anything from the purchase of new or different equipment for the workplace, to the modification of certain office policies and procedures.

If an employee requests a reasonable accommodation due to a mental impairment or disability, how do you determine what that accommodation should be? In some cases the accommodation will be obvious; however, that will not always be the case. If the accommodation is not clear, you may need to consult with mental health professionals to assist in determining reasonable accommodations. Some examples from the Guidelines are summarized below.

  1. Modified Work Schedule

    You may have to give an employee time off from work or modify the employee's work schedule to provide a reasonable accommodation. EEOC Guidelines, p. 25. Allowing the employee to use accrued leave or providing additional unpaid leave to employee may be considered a reasonable accommodation so long as the accommodation does not impose an undue hardship on the employer. EEOC Guidelines, p. 26. Additionally, the employer may be required to modify or reduce the employee's work schedule as an accommodation.

  2. Physical Modifications to the Workplace

    If an individual with a mental disability has difficulties concentrating or is easily distracted, for example, you may be required to provide partitions or sound-proofing as a reasonable accommodation. Alternatively, you may need to reduce or eliminate the sound or distraction causing difficulty for the employee. If an employee's disability relates to concentration difficulties, perhaps providing a tape recorder to assist in retention of information may be the accommodation necessary. EEOC Guidelines, p. 27.

  3. Modifications of Policies or Procedures

    The EEOC Guidelines give as an example of modifying company due to mental disability, allowing an employee to drink beverages at his or her work station, or providing more than 2 - 15 minute breaks throughout the day, to allow an employee on medications related to his or her mental disability to drink extra liquids to combat side effects of the medications. EEOC Guidelines, p. 27.

  4. Provision of a Job Coach

    A reasonable accommodation may be the provision of a job coach to assist training a person with a disability, or allowing a job coach from a social service agency to accompany the employee to the job. EEOC Guidelines, p. 29.


C. What is NOT a "Reasonable Accommodation?

Adjusting standards or essential functions:
An employer is not required to lower performance standards or remove essential functions of a job in order to accommodate someone with a mental disability. EEOC Guidelines, p. 28, f.n. 62. Similarly, an employer may appropriately discipline misconduct of an employee, even if that misconduct is attributable to a disability. EEOC Guidelines, p. 31.

Reassignment to different position: If there is not an equivalent position which is vacant, or which will become vacant within a reasonable amount of time, and if there is not a vacant position at a lower level for which the employee is qualified, the employer is not required to reassign the employee. EEOC Guidelines, p. 30.

Threatening behavior: An employer may exclude an employee from the workplace if the employer can show that the employee's continued employment poses a "direct threat" to the employee or his or her co-workers, that cannot be reasonably accommodated. EEOC Guidelines, p. 35.

When is a medical examination appropriate?

An employer may require a medical examination after an offer of employment has been made to a job applicant and prior to the commencement of the employment duties of such applicant, and may condition an offer of employment on the results of such examination, if:
  1. all entering employees are subjected to such an examination regardless of disability;
  2. information obtained regarding the medical condition or history of the applicant is collected and maintained on separate forms and in separate medical files and is treated as a confidential medical record except that:
    • supervisors and managers can be informed regarding necessary restrictions on the work or duties of the employee and necessary accommodations;
    • first aid and safety personnel may be informed, when appropriate, if the disability might require emergency treatment; and
    • government officials investigating compliance with this chapter may access these medical records.


OTHER POTENTIAL LIABILITIES


Disability Discrimination Claims:
The Minnesota Human Rights Act (MHRA) protects employees from discrimination based on disability. Any employer with one or more employees is subject to the discrimination provisions of this Act, while employers with 15 or more employees are subject to the additional obligations regarding "reasonable accommodation". The definitions and requirements are similar to the ADA.

Non-Disability Discrimination Claims: In addition to ADA claims, the most common employment claims encountered in separation cases involve federal or state claims alleging discrimination on the basis of the employee's sex or age. While there also are potential discrimination actions based upon race, color, national origin, religion and, under the Minnesota Human Rights Act, marital status, sexual preference or status with regard to public assistance, the former three categories seem to be ones most commonly raised.

Generally, in instances where discrimination is alleged based upon the employee's age or sex, it is important to understand that claims may be made either based upon disparate treatment or disparate impact:

Disparate Treatment: Disparate treatment cases involve the employer's conduct with respect to the complaining employee. The employee must first prove that some detrimental action was taken by the employer and that the employee falls within the protected classification. The employer must then articulate a legitimate and non-discriminatory reason for the action. If the employer is able to do so, the plaintiff must then demonstrate that the purported reason offered by the employer is a pretext for discrimination.

In federal cases, where a combination of permissible and impermissible motives are asserted against the employer, the employer will be faced with the burden of demonstrating that the impermissible factor was not a motivating factor in the determination or that the same outcome would have occurred without the intervention of the impermissible factor.

Disparate Impact: In a disparate impact case, the employee will allege that a facially neutral policy or practice adopted by the employer has a disparate impact on people within the protected status. For example, an employee might allege that a practice or policy of the employer prevents the promotion or leads to the early termination of female employees or employees over the age of 40. The employer would then have to either demonstrate the job-related business necessity of the policy or practice or refute the employee's allegation that the policy or practice causes a disparate impact. The employee would then have an opportunity to argue that a less discriminatory practice would accomplish the legitimate business purpose underlying the policy or practice.

Retaliatory Discharge: Another subset of claims involve allegations of retaliatory discharge for reports of harassment on the basis of age or sex or on the basis of reports of statutory or regulatory violations ("whistleblower claims"). It is easy to see that the cost of defending against such claims is a significant burden to the employer both in terms of monetary expenditures and lost productivity in investigating and preparing to defend these claims.

PRACTICAL MATTERS

Reasonable Accommodations:
Employer should thoroughly document all steps in the reasonable accommodation process. Documentation should be in a form that employer would be comfortable showing to the employee, the employee's lawyer, a judge or a jury.

Confidentiality: The employer should assure the employee of confidentiality of all information regarding disability except that (1) supervisors must be advised of work limitations and accommodations, and of need for confidentiality; (2) safety personnel must be informed if condition may require emergency treatment, and advised of need for confidentiality; and (3) disclosure related to compliance with governmental laws and regulations, e.g. OSHA.

Terminating the Injured Employee: As soon as you first recognize that you may not be able to retain the injured employee, it is important to thoroughly review the employee's personnel file and other records with the company to identify whether any basis for employment law claims may exist. If any basis for concern is found, legal counsel should be immediately involved so that an assessment of the potential risks and alternative courses of dealing with those risks can be undertaken.

In any event, the employer must insure that the separation decision is based upon valid factors and that those factors are accurately and concisely presented to the employee. Nothing makes the defense of employment law claims more difficult than an "evolving" basis for the separation. In short, don't act until you know why you are acting and once you have made the decision to act, tell the employee the truthful reason that you are doing so.

Working With Medical Providers:

From the workers' compensation perspective, in addition to being in the best interests of all parties involved, the cooperation of the health care provider is required by Minnesota Rule 5221.0420:
  • In addition to completing the required report of work ability . . . a health care provider must participate cooperatively in the planning of an injured employee's return to work by communicating with the employee, employer, insurer, rehabilitation providers, and the commissioner in accordance with this part. A health care provider must release the employee to return to work, with restrictions if necessary, at the earliest appropriate time.

The Rules also provide guidance for the health care provider in providing opinions on the suitability of a proposed job:
  • . . . the health care provider must respond within ten calendar days of receipt of a request by the employee, employer, or insurer regarding whether the physical requirements of a proposed job are within the employee's medical restrictions or whether the health care provider requires further information. The health care provider may respond in writing, in person, or by telephone. The health care provider may require that the proposed job be described in writing. The provider may also agree to review a videotape of the job.

Minn. Rule 5221.0420, subp. 2.

To assist the medical provider in evaluating and facilitating an employee's return to work:
    • Advise the medical provider the appropriate workers' compensation contact is for the employer.
    • Inform the medical provider about the availability of light duty or transitional work.


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